Potential postal service disruption
If postal services are disrupted, Specialty Life Insurance will not be able to send or receive mail via Canada Post. If applicable, as an insured individual or beneficiary, you may be invited to use alternative means of communication, such as our online customer service department, telephone or fax.
Rest assured, Slinsurance is committed to promptly forwarding all priority documents using an alternative courier service.
For more information, please consult our detailed frequently asked questions (FAQ).
If postal services are disrupted, Specialty Life Insurance will be unable to send or receive mail through Canada Post.
We encourage you to use our alternative communication channels to stay connected.
We remain committed to promptly delivering all priority documents electronically.
You can reach Specialty Life Insurance in several ways:
Online: https://specialtylifeinsurance.ca/client-support.html
Email: info@specialtylifeinsurance.ca
Phone: 1.877.754.5404
If postal services are disrupted, you can drop off your mail at the Specialty LIfe Insurance head office.
Please contact us before visiting the office.
Our address and opening hours are as follows:
8000 Jane Street
Tower A, Suite 101
Concord, Ontario
Monday - Friday 9am - 5pm
We will continue to receive and process mail as long as postal services are operational.
In the event of a disruption, please use alternate methods for assistance:
Online: https://specialtylifeinsurance.ca/client-support.html
Email: info@specialtylifeinsurance.ca
Phone: 1.877.754.5404
Please email a copy of your claim form to claims@slinsurance.ca
Please email us at claims@slinsurance.ca
Please contact us:
Email: info@specialtylifeinsurance.ca
Phone: 1.877.754.5404